Refund policy

At Marlow Fashion, we are committed to providing high-quality products and excellent service. If you are not completely satisfied with your purchase, please follow the steps below to return your product:

Return Period
Products can be returned within 30 days of receipt.

Return Policy
Items must be in the same condition as received, unused, and in their original packaging.

Return Procedure
To initiate a return, please contact us at support@marlowfashion.com. We will provide you with a return address and further instructions.

Return Costs
Return shipping costs are the responsibility of the customer.

What Happens if I Receive a Defective Product?
If you receive a defective product, please notify us within 30 days of receipt. We will replace the product free of charge once it is returned.

Exchanges
We do not accept exchanges at this time. However, you may return your item and place a new order.

Refunds
Once your return is received and inspected, we will notify you by email whether your refund has been approved or rejected. If approved, refunds will be processed and credited back to your original payment method within 7 business days.

Customer Support

We’re here to assist you with any questions or concerns. Our support team will get back to you as soon as possible.

📧Email: support@marlowfashion.com

📞Phone: +17024360697

📍Address: 1316 W Sunset Rd, Henderson, NV 89014, United States

🕒Customer Support Hours: Monday – Friday, 9:00 AM – 6:00 PM

⏱️Response Time: We will do our best to answer your email within 1-2 days.